Find answers to most of your questions here
Making An Order
You can check if your item of interest is in stock right on the product page. If a product page contains only one item and it is available at the moment, the “Add To Cart” button will be red. We remove from the search all products that are currently not in stock, so you simply won’t find such an item. If you have a direct link to the product page of a presently unavailable item, the “Add To Cart” button will be gray.
We cannot keep you from ordering anything from our website. However, some restrictions don’t allow us to fulfill some orders. LivenGood Guns sells firearms, ammunition, and other shooting sports products. All of them are heavily regulated product categories. For example, we cannot ship ammunition to Hawaii, Alaska, Massachusetts, and US territories. Additionally, residents of several states may be subject to additional restrictions and require shipment to a Federally licensed dealer. We also can’t sell handguns to those under 21. To avoid situations when you buy an item that cannot be shipped to your location, please check out our US Shipping page, which contains all the information you need to make an informed purchase.
If it is your first time buying a firearm online and you don’t know all the peculiarities involved, we have a guide that can answer any questions you might have.
Buying guns online is not rocket science, but it’s a bit more complicated than regular purchases. We have comprehensive guides on buying a firearm or a suppressor online. To put it shortly, you will need to find a local FFL dealer and have them send us a copy of a valid and signed FFL license with your name and order number. Once the paperwork is complete, we will send your order to the dealer. If you buy a suppressor, you will also need to pay a $200 tax per every NFA item you buy ($400 for two suppressors, and so on).
No, you are definitely not. It would be unfair of us to take your money and not send you anything. If you are not aware of local restrictions while making an order, we will explain them to you when we cancel it. We spare no effort to keep up with regulation laws, but there are many states and only so many of us. The ultimate compliance is up to you. Here’s the list of State Restrictions you might want to read before you shop.
Payment
You can pay with a credit or debit card: American Express, Discover, Mastercard, and Visa are all viable by Crypto. We also have gift certificates you can redeem on any purchase like Vanilla Visa/MasterCard which can be purchased at Walmart ,Walgreens ,CVS or any gas station www.vanillagift.com .PayPal , CashApp , Zelle and Interac e-Transfer also accepted
You can buy a vanilla gift card online at www.vanillagift.com
The only information you need to fill in is your name and email, the name and email of the recipient, and the amount of money you wish to gift.
If you want to redeem a gift certificate, you can do so by typing your card code like a credit card , which is emailed to you as an attachment.
Yes we accept CryptoCurrency and offer automatic 10% discount at checkout when paying by CryptoCurrency Like Bitcoin , Ethereum , Litecoin , USDT
Due to bank restrictions on receiving payments for such products, we can also accept Crypto.
1, Click the Blue Button below (the link includes our Crypto address)
2, Enter the order amount > Select Payment Method > Click [View Offers] button
3, Select the Best Offer, then Buy it.
4, After payment completed, please tell us your order #
Or, you can send Tether or Ethereum direct, our Crypto address: 0x8771a50D2a4FE4c5bC1e9147577E1b6122Ef60B7
Or, you can send Bitcoin direct, our Crypto address: 13KWq8uXhvbeV6Yp99mdzmWqx4sLUYz2QV
Or, you can send Litecoin direct, our Crypto address: Lbrt3R3pDGtKFpp1S4gj4hatfe2cwvmpB5
Shipping
Yes, we offer two types of free shipping!
Free Ground Shipping: Selected items on our website are eligible for free ground shipping. This service is cost-effective and reliable, with delivery typically within 7 days, depending on your location.
Shot Free Shipping on Firearms: For select firearms, we provide free expedited shipping, which includes 1- or 2-day delivery times. This allows you to receive your purchase quickly and safely, without any additional cost.
We will ship your order once we process it. Even though we strive for quick processing, depending on the season and number of orders, it may take us from 1 to 2 business days to process your order.
There are several shipping options with different arrival times. We send all items via USPS ,FedEx and UPS, so you can choose the shipping method that seems most appealing to you. Here you can find approximate dates of arrival for UPS and FedEx options. Note that the estimated arrival time is approximate. We also carry no responsibility for any weather-related delays and other acts of God.
You can find all the information regarding your order in your account. Click on “Orders” to see all items you’ve purchased. Select the item you want to track. If the order has been already processed and shipped, you will see the date of shipment and tracking number. If there is no tracking information available, that means your order is still being processed.You can track your order HERE
We deal in goods that are heavily regulated by US laws and ship internationally following all laws.
Yes, you can. Items available for pickup have to be paid in full then it can be arranged for pickup at our designated retail warehouse or partner. Once your order is processed and ready for pickup, our customer service representative will contact you. You can also message us to check the availability of immediate pickup.
Order Returns, Exchanges, and Refunds
If for some reason, you are not satisfied with your order, you can return it to us for a full refund or exchange it for a different item. The item must be in the same condition you received it: it should not have been used (worn, mounted, broken) and should be packaged in the original manufacturer’s packaging with all original contents included.
We accept refunds or exchange for any product purchased on our site as long as you not satisfied or its defective or not as represented .
All items should be returned within ninety days. If you’ve missed the set deadline, the only thing you can do is contact the manufacturer to solve issues like repair, replacement, etc.
You should indicate both of your intentions when you contact us for a RA form. If you want an exchange, you should also specify the item you wish to change for. If there is a price difference, we will ask you to cover it or issue a refund for the balance once the exchange item is shipped. Note that we can only issue a refund or send an exchange item after we receive and process the returned item.
And you should not! Even though this is a rare case, we are always prepared to solve such issues. If you are within 90 days (from the moment of the receipt), you can either send the package back to us for a refund or exchange, or send it directly to the manufacturer. If you contact the manufacturer about warranty defects, they may send you an upgraded model. That is not guaranteed, but many cases ended in this manner.
Not at all, situations like these are scarce in our practice. If such an occasion should happen to you, please notify our customer service at once. We will provide you with a return label for the mis-shipped item and send the right one once we receive the mis-shipped one. If you don’t want to wait, we will ask you for payment to secure the reshipment. We will return the money for the mistakenly sent item once we receive it.